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Periodic Table Live!
Technical Notes
Periodic Table Live!

This page addresses known issues with PTL! 2nd edition.

See the User Forum to learn how others use Periodic Table Live!, or to post your questions or suggestions.

Periodic Table Live! 2nd Edition
Mac OS Users
Windows Users
Installation and Startup

Periodic Table Live! 1st Edition


 
Mac OS Users
The buttons used to display video of reactions of the elements with air, water, acid and base do not work properly with Netscape Navigator. After clicking a button, you must click the Back button in order to play the video. This problem does not occurs only with Netscape Navigator for Mac OS. JCE Software recommends Mac OS users use Internet Explorer to avoid this problem.


 
Windows Users
The highest quality QuickTime movies (Sorensen) on the CD-ROM are incompatible with the Microsoft Media Control Interface and thus cannot be used in PowerPoint for Windows. However, there are also slightly lower quality (Cinepak) versions of the movies intended for use with slow computers included on the CD. These movies are compatible with PowerPoint for Windows. They are located in the ElementsCP folder inside the PTL folder on the CD. You can view the Cinepak movies in the browser by clicking "PTL Information" on the opening screen (Start.htm) then clicking "Slower Computers", and "Continue with PTL for slower computers".

For more information about the compatibility problem, see Article ID: Q235950 on Microsoft's technical support site.

Problem Cause Solution
When using Internet Explorer 5.5 SP 2 or later under Windows, QuickTime movies do not load properly. Internet Explorer 5.5 SP 2 and later versions no longer support Netscape-type plug-ins such as QuickTime and now require an ActiveX control. Download and install the ActiveX version of the QuickTime plug-in from Apple Computer. More information about the problem is available at http://developer.apple.com/quicktime/.

 
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